Patti joined Financial Operations Networks in 2006, after nearly 23 years of distinguished service as Executive Director of the Specialized Information Publishers Association (SIPA). She brings extensive marketing and customer service experience to the company. Prior to transforming SIPA, Patti was treasurer of Consumer Bankers Association in Washington, DC, and Controller of the National Rural Telecommunications Cooperative (NRTC), also in DC. Patti is author of The Ultimate Guide to Newsletter & Specialized Information Publishing. She holds a B.S. in Accounting from Benjamin Franklin University.